Frequently asked questions
D2N.in Frequently Asked Questions (FAQ)
1. General Questions
Q: What is D2N.in? A: D2N.in (Direct to Nation) is an online platform that helps businesses go digital by providing them with a personalized subdomain store. It enables vendors, manufacturers, and resellers to sell their products online without technical complexity or high costs.
Q: How does D2N.in work? A: Businesses register on D2N.in and get their own online store with a unique subdomain. Vendors list their products, set prices, and manage orders independently, while D2N.in provides the infrastructure for seamless online selling.
Q: Who can sell on D2N.in? A: Any business, manufacturer, reseller, or vendor looking to sell products online can join D2N.in. There are no restrictions based on business size.
Q: Does D2N.in charge a commission on sales? A: No, D2N.in does not take any commission on sales. Vendors keep 100% of their earnings.
2. Account & Registration
Q: How do I create a seller account on D2N.in? A: Simply visit www.d2n.in, click on "Apply for a Business Account," and follow the sign-up process.
Q: Do I need a GST number to sell on D2N.in? A: No, GST registration is not mandatory if your business turnover is below ₹40 lakh (₹20 lakh for special category states) and you sell within the same state.
Q: Can I customize my online store? A: Yes, vendors can personalize their store by adding their logo, business details, and contact information.
3. Product Listing & Sales
Q: How do I add products to my store? A: Vendors can list unlimited products by uploading images, descriptions, prices, and stock availability from their dashboard.
Q: Can I sell dropshipping products? A: Yes! With Dship.in (powered by D2N.in), vendors can resell products from a pre-listed catalog without maintaining inventory.
Q: Can I set my own prices? A: Yes, sellers have complete control over pricing and profit margins.
4. Payments & Transactions
Q: How do I receive payments from customers? A: Vendors receive payments directly from customers via UPI, bank transfer, or any preferred method. D2N.in does not interfere with transactions.
Q: Is there a fee for receiving payments? A: No, D2N.in does not charge a transaction fee. However, payment gateways may apply their standard charges.
5. Shipping & Returns
Q: Who handles shipping and delivery? A: Vendors manage their own shipping. However, Dship.in handles logistics for dropshipping products.
Q: What is the return policy? A: Each vendor sets their own return and refund policy, which is displayed on their store. D2N.in does not process returns.
6. Support & Assistance
Q: How do I get support if I have an issue? A: You can contact D2N.in support via email or phone for any platform-related inquiries.