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D2N.in Terms and Conditions

D2N.in Terms and Conditions

Effective Date: 17-March-2025

Last Updated: 17-March-2025

1. Introduction

Welcome to D2N.in ("Platform"). These Terms and Conditions govern your access and use of the platform as a vendor, buyer, or visitor. By using D2N.in, you agree to comply with these terms.

D2N.in is a technology service provider that enables vendors to create their own subdomain stores and sell products independently. D2N.in does not manage transactions, payments, or inventory for vendors.

2. User Roles & Responsibilities

2.1 For Vendors (Sellers on D2N.in)

  • Vendors must provide accurate business details during registration.
  • Vendors are responsible for maintaining up-to-date information, including contact details, product listings, and tax compliance.
  • Vendors must ensure that their products comply with all applicable laws and do not violate third-party rights.
  • Prohibited Items: Vendors must not list illegal, counterfeit, or misleading products.
  • Vendors are solely responsible for order fulfillment, shipping, returns, and refunds as per their policies.
  • Vendors receive payments directly from buyers, and D2N.in is not responsible for payment processing or disputes.

2.2 For Buyers (Customers on D2N.in)

  • Buyers can purchase directly from vendors through their subdomain stores.
  • Buyers must verify product details, seller policies, and terms before making a purchase.
  • Payments are made directly to the vendor, and D2N.in does not hold funds or guarantee refunds.
  • Buyers must contact the vendor for any order-related issues, including delivery, returns, and warranty claims.

2.3 For Visitors

  • Visitors can browse the platform without registration but must comply with all applicable platform policies.

3. Product Listings & Content

  • Vendors must ensure all product descriptions, images, and pricing are accurate and not misleading.
  • Vendors are responsible for ensuring product compliance with relevant laws and regulations.
  • Any false advertising or misrepresentation may result in account suspension.

4. Payments & Transactions

  • D2N.in does not process payments—all payments occur directly between buyers and vendors.
  • Buyers must verify vendor payment details before making a transaction.
  • Any payment disputes must be resolved between the vendor and buyer.

5. Shipping & Delivery

  • Vendors manage their own shipping, delivery timelines, and tracking.
  • Buyers must check the seller's shipping policy before placing an order.
  • D2N.in is not responsible for delivery delays, lost shipments, or shipping disputes.

6. Returns & Refunds

  • Vendors define their own return and refund policies, which are displayed on their store pages.
  • Buyers must follow the vendor’s return process if applicable.
  • D2N.in does not handle refunds or enforce return policies but may take action against vendors with repeated complaints.

7. GST & Compliance

  • Vendors must determine whether GST registration is required based on their sales volume and location.
  • Vendors are solely responsible for tax compliance, invoicing, and reporting.
  • D2N.in does not collect or remit taxes on behalf of vendors.

8. Acceptable Use & Platform Guidelines

  • Users must not engage in fraudulent activities, misleading listings, or abusive behavior.
  • Any attempt to manipulate pricing, fake reviews, or deceive customers will result in immediate suspension.
  • Vendors must comply with all applicable laws, including consumer protection and e-commerce regulations.

9. Dispute Resolution

  • Vendors and buyers must first attempt to resolve disputes directly.
  • If an issue remains unresolved, buyers may report the issue to D2N.in for review.
  • D2N.in does not mediate transactions or process refunds but may take action against vendors with excessive complaints.

10. Account Suspension & Termination

  • D2N.in reserves the right to suspend or terminate accounts in cases of:
    • Violation of these Terms and Conditions.
    • Repeated customer complaints or fraudulent activities.
    • Selling prohibited or misleading products.
  • Suspended vendors may request reinstatement by addressing the reported issues.

11. Amendments & Updates

  • D2N.in may update these Terms and Conditions periodically.
  • Users will be notified of significant changes via email or platform notifications.
  • Continued use of the platform after updates constitutes acceptance of the revised Terms.